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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: July 2025

Table of Contents

  • 1. Information We Collect
  • 2. How We Use Information
  • 3. Information Sharing
  • 4. Data Security
  • 5. Cookies & Tracking
  • 6. Your Rights
  • 7. Data Retention
  • 8. Contact Us

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials and authentication data
  • Financial information necessary for trading operations
  • Identity verification documents as required by regulations
  • Communication preferences and support inquiries

Trading Data

To provide our trading services, we collect and process:

  • Trading strategies, parameters, and preferences
  • Portfolio composition and performance data
  • Transaction history and order information
  • Risk management settings and alerts
  • Platform usage patterns and analytics

Technical Information

We automatically collect certain technical information:

  • IP address, device type, and browser information
  • Log files, cookies, and similar tracking technologies
  • Usage data, session information, and timestamps
  • Performance metrics and error reports

2. How We Use Your Information

Service Delivery

  • Execute trading strategies
  • Provide portfolio analytics
  • Process transactions
  • Maintain account security

Communication

  • Send service notifications
  • Provide customer support
  • Share important updates
  • Deliver requested information

Compliance

  • Meet regulatory requirements
  • Verify user identity
  • Prevent fraud and abuse
  • Maintain audit trails

Improvement

  • Enhance platform features
  • Analyze usage patterns
  • Develop new strategies
  • Improve user experience

3. Information Sharing and Disclosure

We do not sell your personal information. We only share information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist in platform operations, including payment processors, data storage providers, and regulatory compliance services.

Legal Requirements

We may disclose information when required by law, regulation, legal process, or governmental request, including compliance with securities regulations and anti-money laundering requirements.

Security & Fraud Prevention

We may share information to investigate, prevent, or take action regarding suspected fraud, illegal activities, security breaches, or violations of our terms of service.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, subject to appropriate privacy protections.

4. Data Security

We implement comprehensive security measures to protect your information, including:

Encryption

AES-256 encryption for data at rest and TLS 1.3 for data in transit

Access Control

Multi-factor authentication and role-based access controls

Monitoring

24/7 security monitoring and intrusion detection systems

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze platform usage:

Essential Cookies

Required for platform functionality, including authentication, security, and core features. These cannot be disabled.

Analytics Cookies

Help us understand how users interact with our platform to improve performance and user experience.

Preference Cookies

Remember your settings and preferences to provide a personalized experience across sessions.

Cookie Management: You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality.

6. Your Rights and Choices

You have several rights regarding your personal information:

Access

Request access to the personal information we hold about you and receive a copy of this data.

Correction

Request correction of inaccurate or incomplete personal information.

Portability

Request a copy of your data in a structured, machine-readable format.

Deletion

Request deletion of your personal information, subject to legal and regulatory requirements.

Note: Some requests may be limited by regulatory requirements in the financial services industry. We will explain any limitations when responding to your request.

7. Data Retention

We retain personal information for different periods based on the type of data and regulatory requirements:

Account Information 7 years after account closure
Trading Records 7 years per regulatory requirements
Communication Records 3 years from last interaction
Technical Logs 1 year for security purposes

8. Contact Information

Privacy Questions

For questions about this privacy policy or to exercise your rights:

Email: privacy@vsip.com
Phone: +1 (555) 123-4567
Address: 123 Trading Ave, Suite 100
New York, NY 10001

Data Protection Officer

Our Data Protection Officer is available for privacy-related inquiries:

Email: dpo@vsip.com
Response Time: 30 days maximum
Languages: English, Spanish
We will respond to privacy requests within 30 days and provide updates on complex requests that may take longer to resolve.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or applicable law. We will notify users of material changes via email or prominent notice on our platform at least 30 days before the changes take effect.

Last updated: July 17, 2025

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